Getting Started
Questions?
Reach out to our Department Travel Facilitator.
Setting up your Concur Profile:
All University employees are required to complete the Concur training well in advance of their first trip. Access to Concur is not automatic for all employees. Please do the following and work with our Department Travel Facilitator to make sure you have access to the Concur system.
Training Videos for "Traveler".
You could also check out GG Department Step-by-Step Guide to Using Concur Travel System; however, parts of it may be out of date due to a recent system update.
Reach out to our Department Travel Facilitator and schedule a time to meet with them so you can walk through the below steps together. The number one source of issues we encounter with Travel is accounts being set up incorrectly. Please do not set your account up on your own.
Once you have completed the training videos, you will complete the last step by certifying and submitting the Online Concur Training Form.
Here is some information you will need to correctly complete the form:
- Supervisor: This needs to be the Department Chair, William Johnson, u0034962.
- Travel Delegate: This needs to be the Department Travel Facilitator, Alan Rigby, u0110345.
- Your role: Traveler
- BU: 01
- Activity: 05470
NOTE: Concur users should add AutoNotification@concursolutions.com to their safe sender list in Outlook or add it to your list of contacts. All emails sent to users from Concur come from this email address and may end up in a junk email folder unless it’s specifically added to a safe list.
A few days after you submit the form, try to log into your Concur account. Access
Concur by going to https://fbs.admin.utah.edu/travel/utravel-home/, then click on "Login to System" (see image below). 
If you CAN log in to Concur, move to Step 6. If you canNOT, email Travel (travel@admin.utah.edu) and request a status update.
Set up a meeting with Department Travel Facilitator to set up your profile. Do not do this step on your own.
- Use 01-00106-1001-05470-60019 as your default chartfield (ADSC/Account Distribution Shortcut). This account will not be charges for any of your travel expenses.
- Grads, do NOT put your faculty advisor as your "supervisor". For Concur, your "supervisor" needs to be the Department Chair, William Johnson, u0034962.
- Setting up Delegates
Please consider installing SAP Concur on your phone. It is not required, but HIGHLY recommended because it is extremely useful for uploading and keeping track of your receipts during your trips.
Please check out UTravel's Concur Moble App FAQs.
The Concur Mobile app has transitioned to a Single Sign-On (SSO) method that will require users to use DUO authentication. Pleases read these instructions on how to log in to Concur Mobile: New Single Sign-On with Concur App | Travel Tidbits (utah.edu)
Visit the Need to Request a Trip section of our Travel resource website.
All graduate students and post docs are required to request trips and complete post-trip expense reports while working directly with our Department Travel Facilitator. Contact them to set up an appointment whenever you are ready.
Additional Set-up:
It is quickest to receive cash advances and trip reimbursements via direct deposit set up for Accounts Payable prior to your trip. To set that up, complete AP-DD-AuthForm OR - IF you already have direct deposit set up for Payroll - complete Employee-DD-AuthForm . (Note: Direct deposit must be set up for Payroll and Accounts Payable separately.) Then bring the paperwork to Thea Hatfield in 383 FASB.
Most Common Problems:
When setting up your Concur profile, be sure to...
- Use 01-00106-1001-05470-60019 as your default chartfield (ADSC/Account Distribution Shortcut). This account will not be charges for any of your travel expenses.
- Setting up Delegates: Double check that your delegates and their privileges/access are set up correctly.